Executive Operations

Nearly two decades of operational leadership, most recently serving as COO for a private-equity-backed organization that scaled from two to 31 locations through two acquisitions and new market expansion.

Providing fractional, interim, or full-time operational leadership to stabilize, integrate, and scale multi-unit organizations. The right engagement depends entirely on your organization’s priorities, whether that means managing a rapid expansion, integrating a complex acquisition, or aligning a leadership team.

What I’ve Done

  • Multi-Unit Operations at Scale

    Operated across 31 locations in 9 states with 2,000 employees. Built the operational infrastructure and communication frameworks required to align this distributed frontline workforce, effectively bridging the gap between high-level executive strategy and daily multi-unit execution.

  • Growth through Mergers & Acquisitions

    Led the operational integration of two acquisitions while scaling the company by 55%, and serving as the leader that a sitting COO trusted to assess and restructure a region outside my own.

  • Restructuring for Performance

    Repeatedly restructured organizations in pursuit of better performance, from architecting a cross functional growth strategy team spanning marketing, sales, and operations, to turning a lagging region into one of the company's strongest, lifting it to 20% EBITDA growth and top tier guest satisfaction scores.

  • Leadership & Talent Infrastructure

    Built a financial literacy curriculum for directors that grew into a national leadership development program, and an industry first career pathing framework that measurably improved retention.

  • Financial & Operational Discipline

    Owned P&L across multi-unit operations, drove EBITDA optimization, and operationalized safety and compliance standards consistently across 31 locations.

  • Culture & Belonging

    Formalized and chaired our first DEI strategic committee, driving six years of sustained progress. I have always believed that when people truly feel a sense of belonging and are seen for who they are, they perform at their best

Who I Work With

Let's Connect

I'm drawn to organizations growing through acquisition, running complex multi-unit operations, or working through a leadership team that needs to get realigned, particularly those with a strong sense of mission or community at their core. My background is in customer facing, brick and mortar businesses, hospitality, fitness, and similar consumer environments.

Whether you are looking to fill a traditional executive seat or exploring a fractional engagement, I welcome the conversation. You can reach me directly at stephanie@skoadvisory.com.

What Partners Say

  • "In our hardest calls, through restructures and two acquisitions, she was the one who questioned the move I was about to make, and she was usually right. If you want an advisor or executive who will tell you the truth and then help you act on it, Stephanie is who I would call."

    — Jeremy Levitt, CEO

  • "After two decades leading multi-site operations... what she did well was exactly what most leaders struggle with: she kept culture from becoming a casualty of scale. Not through slogans, but through how she showed up, how she built teams, and how she stayed steady when things got hard."

    — Vincent Amendola, Senior Director Operations

  • "She’s a thoughtful and skilled communicator who demonstrated the ability to lead an organization of thousands of people spread across the country... exhibiting incredible attention to detail and follow-through at the same time."

    — Scott Yeager, CFO