Executive Operations

Nearly two decades of operational leadership, most recently serving as COO for a private-equity-backed organization that scaled from two to 31 locations through two acquisitions and new market expansion.

Providing fractional, interim, or full-time operational leadership to stabilize, integrate, and scale multi-unit organizations. The right engagement depends entirely on your organization’s priorities, whether that means managing a rapid expansion, integrating a complex acquisition, or aligning a leadership team.

What I’ve done

  • Multi Unit Operations at Scale

    Operated across 31 locations in 9 states with 2,000 employees. Built the operational infrastructure and communication frameworks required to align this distributed frontline workforce, effectively bridging the gap between high-level executive strategy and daily multi-unit execution.

  • Growth through Mergers & Acquisitions

    Led the operational integration of two acquisitions while scaling the company 55%, and was the leader that a sitting COO trusted to assess and restructure a region outside my own.

  • Restructuring for Performance

    Repeatedly restructured organizations in pursuit of better performance, from architecting a cross functional growth strategy team spanning marketing, sales, and operations, to turning a lagging region into one of the company's strongest, lifting it to 20% EBITDA growth and top tier guest satisfaction scores.

  • Leadership & Talent Infrastructure

    Built a financial literacy curriculum for directors that grew into a national leadership development program, and an industry first career pathing framework that measurably improved retention.

  • Financial & Operational Discipline

    Owned P&L across multi unit operations, drove EBITDA optimization, and operationalized safety and compliance standards consistently across 31 locations.

  • Culture & Belonging

    Founded and chaired the company's first DEI strategic committee, with measurable objectives that drove six years of sustained progress. My motivation was always belonging, people perform stronger when they feel like they fit and are seen for who they are.