What If Feedback Does Not Require a Case?
A common reason leaders avoid giving feedback is that they don't feel they have enough information to "back it up." What if feedback doesn't require a case, it only requires a question?
In these situations, the fear isn't really about missing information. It's the belief that a foolproof case will override their fear, when really, waiting is just an excuse to push the conversation to a later date. Pose feedback as a question or an observation. Tell the employee you're curious to hear their perspective. That conversation does two things: it builds trust and accountability with your employee and either validates the feedback or puts it to rest.